This website is operated by Canouan Estate Resort & Villas. Using our site and services, you agree to the terms and conditions outlined here. Please read these Terms of Service carefully. You may not access the website or use our services if you disagree.
Any new features or tools added will also be subject to these Terms of Service. We may update these Terms at any time, and you are responsible for staying informed about any changes. Your continued use of the site constitutes acceptance of these Terms.
GENERAL CONDITIONS
We reserve the right to refuse service to any individual or entity if their actions violate these Terms of Service, applicable laws, or our policies. This includes but is not limited to abusive behavior, fraudulent activities, or unlawful actions. We will not deny service on discriminatory grounds, including race, gender, religion, nationality, disability, or other legally protected status.
Your content (excluding credit card information) may be transferred unencrypted and may change to meet the technical requirements of various networks. However, your credit card information is always encrypted during transfer to ensure security.
You agree not to reproduce, copy, sell, or exploit any part of the service or access to it without our express written permission.
ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION
While we strive to provide accurate, complete, and up-to-date information on our website, we do not guarantee its accuracy. The information provided is for general informational purposes and should not be solely relied upon for making decisions. You acknowledge that verifying information before acting upon it is your responsibility. Canouan Estate Resort & Villas is not liable for direct or indirect damages from reliance on website content.
We reserve the right to modify website content at any time, but we are not obligated to update any information unless required by law.
MODIFICATIONS TO THE SERVICE AND PRICES
We reserve the right to modify pricing, services, and availability at our discretion. However, any changes will not affect previously confirmed bookings unless required by law or in cases of fraud or technical errors. We will endeavor to provide reasonable notice for material changes.
We are not liable to you or any third party for any modification, price change, suspension, or discontinuance of the service.
PRODUCTS OR SERVICES
Certain products and services may only be available online and in limited quantities. Refunds are subject to our Refund Policy. Contact reservations@canouan.more to learn more.
We reserve the right to limit sales to any individual or area and can change product descriptions and pricing without notice. Services may be discontinued at our discretion, and any offers are void where prohibited.
We do not guarantee that the quality of any products or services will meet your expectations or that errors in the service will be corrected.
ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order (booking). We may limit or cancel quantities purchased by individuals, households, or orders placed under the same account or payment method. If we change or cancel an order, we will notify you using the contact information provided at the time of the order.
By placing an order (booking accommodation), you agree to provide accurate account information and update it as needed.
For more details, please get in touch with reservations@canouan.com to learn about our Refund Policy.
OPTIONAL TOOLS
We may provide access to third-party tools we do not monitor or control. You acknowledge that we offer these tools “as is” and “as available” without warranties or endorsements, and we are not liable for any issues arising from their use.
Using these tools is at your own risk, and you should ensure that you understand and agree to the relevant third-party terms.
We may also introduce new services or features in the future, which will be subject to these Terms of Service.
THIRD-PARTY LINKS
For convenience, our website may contain links to third-party websites. These links do not imply any endorsement, and we do not monitor or assume responsibility for third-party content, accuracy, or practices.
Any transactions or interactions with third-party providers are solely at your own risk, and we disclaim all liability arising from your use of third-party services. We encourage you to review third-party policies before engaging in any transactions.
USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS
By submitting comments, feedback, suggestions, or other materials (“User Content”), you grant Canouan Estate Resort & Villas a non-exclusive, worldwide, royalty-free, perpetual license to use, modify, publish, distribute, and display such content for marketing, service improvement, or other lawful purposes. However, you retain ownership of your content and may request its removal, except where retention is necessary for legal compliance or business operations.
We are not obligated to compensate for User Content or respond to submissions. We may monitor or remove content we find unlawful or offensive, but we are not required to do so.
You agree that your comments will not violate third-party rights, contain unlawful material, or include viruses. You are solely responsible for your comments and their accuracy.
PERSONAL INFORMATION
Our Privacy Policy governs your submission of personal information.
ERRORS, INACCURACIES, AND OMISSIONS
Our site and service may occasionally contain typographical errors or inaccuracies related to product descriptions, pricing, promotions, and availability. We reserve the right to correct such errors and update or cancel orders without prior notice.
We are not obligated to update any information in the service except as required by law.
PROHIBITED USES
You may not use the site or its content for:
(a) unlawful purposes;
(b) soliciting illegal acts;
(c) violating laws or regulations;
(d) infringing on intellectual property rights;
(e) harassment or discrimination;
(f) submitting false information;
(g) uploading viruses or malicious code;
(h) collecting personal information of others;
(i) spamming or scraping;
(j) obscene purposes;
(k) interfering with security features.
We may terminate your access for any violations.
DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
To the fullest extent permitted by law, Canouan Estate Resort & Villas, its affiliates, officers, employees, and partners shall not be liable for indirect, incidental, consequential, or punitive damages, including but not limited to lost profits, data loss, or business interruption.
However, this limitation does not apply to liability resulting from gross negligence, willful misconduct, fraud, or personal injury caused by our direct actions. Certain jurisdictions do not allow the exclusion of certain warranties or liability limitations, and in such cases, our liability shall be limited to the maximum extent permitted by law.
INDEMNIFICATION
You agree to indemnify and hold harmless Canouan Estate Resort & Villas, including its affiliates and employees, from any claims, demands, losses, liabilities, and legal fees arising from your breach of these Terms of Service or violation of any law or third-party rights.
GOVERNING LAW & DISPUTE RESOLUTION
These Terms of Service shall be governed by and construed under the laws of St. Vincent & the Grenadines. However, if you reside in a jurisdiction with mandatory consumer protection laws that provide additional rights, those rights remain unaffected.
Any disputes arising under these Terms shall be resolved through arbitration in St. Vincent & the Grenadines unless otherwise required by consumer protection laws in your country of residence.
CHANGES TO TERMS OF SERVICE
We may update these Terms of Service from time to time. Any significant changes will be communicated through website notifications or email where applicable. Your continued use of our website or services after changes take effect constitutes acceptance of the revised terms.